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Timepass is the go-to destination for the Best Live Social Chatroom experiences. Connect with amazing hosts & make friends in an engaging Live Social Chatroom setting with PK Battles & live chats!
In the event, that there is an error in the services provided by us, we may refund the subscription or purchase fee, provided the reasons are genuine and proved after investigation by Timepass.
Please read the rules of tournaments, challenges, subscriptions and other purchases before participating.
We do not cancel registrations for tournaments once entered, however, in case of exceptional circumstances wherein the fault may lie from our side, we will cancel your participation fee on request and refund the amount to Timepass Wallet within a reasonable amount of time.
In case we cancel your participation in any game or tournament as a result of this, we will return coins to you within a reasonable amount of time for you to redeem the same by playing other tournaments on Timepass.
We will try our best to create the best user experience for you. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payments made through a payment gateway, payment refunds will be made to the same account.
If you are not entirely satisfied with our services and want to request a refund, we will evaluate your request and will notify you about the status of your refund. If your refund request is approved, we will initiate a refund to your original method of payment within 7 working days. You will receive the credit within a certain amount of days, depending on your bank/payment processor/bank issuers policies. The final decision lies with Timepass.